Privacy Policy

1. Introduction

Dealer Defense respects your privacy. This Privacy Policy explains the types of information that may be collected when you visit dealer-defense.com, contact Dealer Defense, purchase a service, or otherwise interact with the website.

By using this website, you acknowledge the practices described in this Privacy Policy.

2. Information You Provide

Dealer Defense may collect information that you voluntarily provide, including your name, email address, telephone number, vehicle information, dealership information, messages, transaction details and other information you submit through contact forms, email or during the delivery of Dealer Defense services.

If you purchase a Deal Review or Full-Service Defense, you may also provide documents or information relating to a proposed vehicle transaction, including dealer worksheets, buyer's orders, quotes, financing information, trade-in information or similar materials needed to perform the requested service.

3. Payment Information

Payments for Dealer Defense services may be processed through third-party payment providers such as Stripe. Dealer Defense does not intentionally collect or store full payment card numbers through this website.

Payment providers may collect information necessary to process your transaction according to their own privacy policies and terms.

4. Website Analytics

Dealer Defense uses Google Analytics to better understand how visitors use the website. Google Analytics may collect information such as pages viewed, general device information, browser information, approximate geographic information, referring websites and interactions with the site.

This information is generally used to understand website performance, improve content and services, and evaluate marketing effectiveness.

5. Cookies and Similar Technologies

The website and third-party services used by Dealer Defense may use cookies or similar technologies to operate the website, measure traffic, remember certain preferences and analyze website usage.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. How Information May Be Used

Dealer Defense may use collected information to:

• Respond to inquiries and customer requests
• Provide Deal Review and Full-Service Defense services
• Communicate regarding a requested or purchased service
• Review vehicle transaction information submitted by customers
• Process or facilitate payments
• Improve the website and customer experience
• Analyze website traffic and performance
• Prevent misuse, fraud or security issues
• Comply with applicable legal obligations

7. Sharing of Information

Dealer Defense does not sell your personal information.

Information may be shared with service providers when reasonably necessary to operate the business or provide requested services. This may include website hosting providers, analytics providers, payment processors, email providers and other vendors supporting Dealer Defense operations.

Information may also be disclosed if reasonably necessary to comply with law, legal process, court orders, governmental requests, protect legal rights, prevent fraud or address security concerns.

8. Vehicle and Deal Information

Information you provide regarding a dealership transaction is used for the purpose of evaluating or assisting with your vehicle purchase and providing the Dealer Defense service you requested.

Customers should avoid submitting unnecessary sensitive information. Unless specifically requested and necessary for a service, do not send Social Security numbers, full credit card numbers, bank account credentials, passwords or other highly sensitive authentication information.

9. Third-Party Websites and Services

The Dealer Defense website may link to third-party websites or services, including payment providers, Amazon and other external platforms. Dealer Defense does not control the privacy practices of those third parties.

You should review the privacy policies and terms of any third-party service you use.

10. Data Security

Dealer Defense takes reasonable steps intended to protect information in its possession. However, no method of internet transmission, email communication or electronic storage can be guaranteed to be completely secure.

11. Data Retention

Information may be retained for as long as reasonably necessary to provide services, maintain business records, respond to customer inquiries, resolve disputes, comply with legal obligations or protect legitimate business interests.

12. Children's Privacy

Dealer Defense services are intended for adults purchasing or considering the purchase of motor vehicles. The website is not intentionally directed to children under 13, and Dealer Defense does not knowingly seek personal information from children under 13.

13. Changes to This Privacy Policy

Dealer Defense may update this Privacy Policy from time to time as the website, services or third-party tools change. Updates will be posted on this page with a revised "Last updated" date.

14. Contact

Questions regarding this Privacy Policy may be directed to:

Dealer Defense
Email: Josh@dealer-defense.com
Website: www.dealer-defense.com